It's been a great day! After weeks of blood, sweat and tears Document Direct is now compatible with Bighand's digital dictation system. "Uh?" I hear you say.
Bighand are one of the major suppliers of digital dictation systems in the country. In fact they have about 80% of the top law firms in the UK as customers. And boy, would I like to have just a few of those 80% of law firms as customers. But there was a problem. Bighand digital recordings are in a different format to my system and that meant that I couldn't play their sound files to transcribe them. My problem was I was trying to put a Betamax video tape into a VHS video player - square peg/round hole. Our systems were just not compatible.
So we invested in some serious software development and computer programming to make all of this work. Graham Pengelley of Mainline Consultants has been stress tested today (and his software too) and the results have been brilliant! We passed all of Bighand's tests and checks and we're now working with Bighand as one of their approved outsourcing partners. Woo hoo!
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[...] Now Bighand digital recordings in a different format[...]Software outsourcing
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